Guiding Principles

Belief in people

Sapphire believes, its true strength lies in the potential of its Associates. Associates work in an atmosphere of trust and confidence. Every individual Associate is a leader. This leadership is expressed in the way tasks are assigned and taken up, the freedom with which work styles are negotiated and high standards of quality set independently by each and every Associate.

Belief in our values

Belief in our vision, mission and values, trust in each other and singular focus on our goals are the factors that bind us together.

Vision

Build an ever-lasting information technology institution that is globally respected for its role in guiding customers translate their vision into superior value.

Mission

Serve global customer needs by innovating market-leading information technology products and solutions while leveraging business best practices and world-class talent.

Core Values

Customer Partnership

As a customer-centric enterprise, we are very sharply focused on delivering not only what the customer demands but also providing them with the weapons to compete with. In other words we deliver business competitiveness. We approach every customer with a view to build a professionally enduring relationship.

Pursuit Of Excellence

Achieving excellence in anything we do is a part of our corporate DNA. It is not just lip service. Rather a process driven strategy that allows us to benchmark everything against the global best and then surpass it, so that we set the benchmark for others to follow.

Integrity

We demonstrate integrity and have the intellectual honesty to refuse opportunities that we cannot fulfill to the satisfaction of our customers.

Result Orientation

We leverage technology with a single-minded focus on delivering leadership results for our customers.

Accountability

We promote accountability at all levels and honor what we commit to our customers.

Flexibility

We encourage flexibility to help us serve our customers with technology optimal and cost effective solutions.

Global Autonomy

We ensure global standards while enabling local autonomy to deliver high-quality, responsive and personalized service.